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About this course · 24 hours

Understand how generative AI works and learn to use it confidently and responsibly at work. You practise writing effective prompts, use AI assistants to speed up everyday tasks, connect language models to your own data, and build a small AI-powered application. Covers the risks too: accuracy, privacy, bias and security. Suitable for professionals, students and teams across roles; no coding experience is required for most of the course.

Course content
  1. Understanding generative AI
    • What generative AI is and what it is good and bad at
    • How language models work, at a conceptual level
    • The tools landscape: chat assistants, image tools and APIs
  2. Prompt engineering
    • Writing clear prompts: role, context, task and format
    • Few-shot examples, step-by-step reasoning and iterating
    • Prompt patterns for writing, analysis, coding and learning
  3. AI for everyday productivity
    • Drafting, summarising, translating and brainstorming
    • Working with spreadsheets, documents and meeting notes
    • Checking and improving AI output
  4. Working with your own information
    • Why models make things up (hallucination) and how to reduce it
    • Retrieval-augmented generation (RAG) explained
    • Building a simple question-answering assistant over documents
  5. Using AI through APIs
    • Calling a language-model API from a script or a no-code tool
    • Structured outputs (JSON) and tool or function calling
    • Cost, speed and limits
  6. Evaluating and testing AI output
    • Judging quality, accuracy and consistency
    • Simple evaluation sets and test prompts
  7. Responsible and safe use
    • Privacy, confidentiality and company policy
    • Bias, fairness, copyright and intellectual property
    • Security risks such as prompt injection
  8. Building with AI
    • Designing a small AI-powered workflow or assistant
    • Adding human review where it matters
  9. Capstone project
    • Build and present a working AI-powered tool or workflow for a real task
Weekday = Mon–Fri · Weekend = Sat/Sun